Creative Problem Solving · Facilitation

Stop firefighting.
Start thinking.

Name: Creative Problem Solving Full-Day Workshop — Penang
Start: 2026-05-11
End: 2026-05-12
Location: Penang

Busy teams move fast. Tasks get done. But the moments that matter most need something extra — a sharper question, a better response, more awareness.

Creative Problem Solving helps your team break routine, think on their feet, and respond with creativity under pressure. Through hands-on exercises and real situations, learning energy shifts quickly.

Not theory. Behaviour.

See the full-day workshop

Masterclass · 4 May 2026SG · 5–6 May 2026KL · 9 May 2026Penang · 11–12 May 2026

90^min

Masterclass — entry point

1^day

Workshop — full transformation

“Once teams practice this, something shifts.”

— From the workshop room

“I'm not creative.”

A common sentence. A limiting one.

Creativity isn't about being an artist. It's about how you notice the invisible — and connect hidden dots. And act in the moment, with empathy.

Once teams practice this, something shifts. More ideas. Better questions. Smarter decisions. More meaningful experiences.

Picasso isn't the standard.
Your team is.

The method

Experience it.
Apply it immediately.

Practice. Apply. Repeat.
Notice the shift — in how your team responds. In how people experience each moment.

Experience methods you can use right away

No passive learning. Every tool is felt before it's explained — so you remember it in your body, not just your notes.

Unlock play energy in every team member

Not childish — strategic. Play is the fastest path to openness. It's where curiosity lives and judgment steps back.

See more in everyday interactions

Notice what was already there but invisible. Respond differently. Create moments that matter, consistently.

What you'll experience

It always starts with play energy.

This state isn't optional — it's the unlock. What makes everything else possible.

Opens curiosity

People stop protecting their position. They start exploring instead of defending.

Postpones judgment

Ideas get space to breathe before being evaluated. That's when the real ones surface.

Connects participants

The group becomes a team. You see it happen in the room, in real time.

On the outside: smiling, laughing, leaning forward, engaged. The first step is always action — doing something together that no one has experienced before.

Squiggle Bird

A warm-up that unlocks imagination instantly.

Devil's Advocate

Challenge assumptions without becoming the villain.

Pre-Mortem

Find failure before it finds you.

Eat Your Own Dogfood

Test what you build. Honest feedback from the inside.

Tragedy of the Commons

Understand why smart individuals make bad group decisions.

What Nobody Knows About Me

Build psychological safety fast. Connection before content.

Structure × Chaos

Balance intuition and logic. Control and empowerment.

And more...

Slightly unfamiliar. Sometimes uncomfortable. That's where learning sticks.

You don't just understand the method — you experience it in your body. And once you've felt it, you can apply it immediately.

Choose your path

Two ways in. One direction.

Start where you are. Go as deep as you need.

Recommended

90-minute masterclass

Think sharper. Act differently.

The entry point. Fast, experiential, immediately applicable. Walk in curious, walk out with tools.

S$168

Break out of routine thinking
Spot opportunities others miss
Respond faster with better ideas
Take initiative instead of waiting

Recommended · Full transformation

Full-day workshop

Make it part of how your team works.

The deep dive. Where skills become habits, and habits become culture. This is where it sticks.

S$297

Singapore

RM397

KL & Penang

Turn ideas into consistent behaviour
Build confidence in uncertainty
Improve team flow and collaboration
Create meaningful moments, reliably

What happens next

What happens when it all comes together.

You use the play energy that exists in every human. You find your creative preferences. You practice, apply, repeat — and feel the shift.

Practice→Apply→Repeat→Transform→Celebrate

First you feel your own transformation. Then you facilitate your team to do the same.

Find your path →

Upcoming events

Three cities. One week.

Each cohort is small by design. Find the city that works for you.

Secure your seat by 30 April 2026

Masterclass — Online

4 May 2026 · 3pm

S$168

90 min · Creative Problem Solving · entry point

Limited seats

Singapore

5–6 May 2026

S$297

Full-day workshop · 9am – 3pm · Light lunch included
Alpha Vitality · 1557 Keppel Rd #01-01, S(089066)

Filling fast

Kuala Lumpur

9 May 2026

RM397

Full-day workshop · 9am – 3pm · Light lunch included
Venue to be confirmed

Limited seats

Penang

11–12 May 2026

RM397

Full-day workshop · 9am – 3pm · Light lunch included
Nadi Glamping Suites · Auto-City, Jalan Perusahaan, 13600 Perai

Limited seats

What people say

Rooms where people leave differently.

Straight from the workshop room — and LinkedIn.

“

I invited Yuen Yen to co-facilitate an online session on creativity. She engaged the international participants in a very clever check-in — as if she had known them for ages. At closing, I could not stop myself from saying: “Thank you for making my previous sessions seem boring.” She has one of the most remarkable energies I have ever met.

Johan Lelie

IAF Certified Professional · Master with 30+ years experience · Mentor

“

She ensures you truly become a better trainer. The mental picture becomes clearer for participants — focus, structure, and calm during training. What you learn really sticks, and you start doing things differently. A very strong recommendation.

Kim Pot

Bestselling Author · Expert in AI adoption · Trainingen & Workshops

“

Can you learn so much during an intake that you almost don't need the training anymore? With Yuen Yen: yes. After 20 minutes of sparring, I was hooked — pleasantly overwhelmed by her unique mix of lightness and craftsmanship. Very impressed.

Jaap Janssen Steenberg

C-level copywriter · Behaviour designer · Expert in ethical persuasion

“

Yuen Yen facilitated sessions for our Signify design team. Within minutes it was clear she is dead serious and razor sharp when it comes to facilitation — and fun. She is both engaging and empathetic, as well as clear and decisive. Highly recommended.

Lieven Verdin

Designer at Signify

“

A life-changing learning experience. I was so impressed by Yuen Yen — her energy, expertise, and genuine interest in every participant. A seed was planted: work can be enjoyable, a place of connection, creativity, innovation, and growth. I genuinely wish everyone this experience.

Marianne

Now a facilitator herself — inspired by Yuen Yen

Your facilitator

Yuen Yen Tsai

Creative Problem Solving Facilitator · Workshop Designer

Yuen Yen has spent years in the workshop room — not teaching creativity from a textbook, but experiencing it with teams across industries. Her method is built from doing, not lecturing.

Hundreds of workshops facilitated across Southeast Asia and Europe

Specialist in experiential learning and group dynamics

Frameworks used by teams from startups to multinationals and government ministries

Rooms where people leave differently than they arrived

Organised by

YAY Success

Founded by Michael Cheah & Yannie Yong

YAY Success helps individuals, entrepreneurs, and organisations achieve measurable growth by building systems that work.

Most teams struggle with misalignment, unclear communication, and inconsistent results — not because of a lack of effort, but because they lack the right systems. We combine human potential with structured systems thinking to deliver clarity, alignment, and sustainable performance through the proprietary 4C's Framework (Collaboration, Communication, Critical Thinking, and Creativity).

Whether you are scaling a business, developing leaders, or transforming an organisation — YAY Success provides the structure, insight, and guidance to help you move faster, operate smarter, and achieve results that compound over time.

“This is not coaching. This is systems transformation.”

Michael Cheah

Systems strategist · Deming philosophy

Yannie Yong

Human connection · Leadership development

Questions? Reach out to michael@yaysuccess.com or yannie@yaysuccess.com for group bookings, custom programmes, or anything else.

Stop firefighting.
Start thinking.

“I'm not creative.”

Experience it.
Apply it immediately.