Creative Problem Solving · Facilitation

Stop firefighting.
Start thinking.

Busy teams move fast. Tasks get done. But the moments that matter most need something extra — a sharper question, a better response, more awareness.

Creative Problem Solving helps your team break routine, think on their feet, and respond with creativity under pressure. Through hands-on exercises and real situations, learning energy shifts quickly.

Not theory. Behaviour.

See the full-day workshop
KL · 4–5 MayPenang · 6–7 MaySingapore · 8–9 May
Yuen Yen Tsai in action
90min
Masterclass — entry point
1day
Workshop — full transformation

“Once teams practice this, something shifts.”

— From the workshop room
Trusted by teams from
Ministerie van Financiën
Design Thinkers Academy
Competence Factory
CILC
Signify
Vodafone Ziggo
Under Armour
Trigion
Zanders
Next Ground

“I'm not creative.”

A common sentence. A limiting one.

Creativity isn't about being an artist. It's about how you notice the invisible — and connect hidden dots. And act in the moment, with empathy.

Once teams practice this, something shifts. More ideas. Better questions. Smarter decisions. More meaningful experiences.

Picasso isn't the standard.
Your team is.
The method

Experience it.
Apply it immediately.

Practice. Apply. Repeat.
Notice the shift — in how your team responds. In how people experience each moment.

01

Experience methods you can use right away

No passive learning. Every tool is felt before it's explained — so you remember it in your body, not just your notes.

02

Unlock play energy in every team member

Not childish — strategic. Play is the fastest path to openness. It's where curiosity lives and judgment steps back.

03

See more in everyday interactions

Notice what was already there but invisible. Respond differently. Create moments that matter, consistently.

What you'll experience

It always starts with play energy.

This state isn't optional — it's the unlock. What makes everything else possible.

Opens curiosity

People stop protecting their position. They start exploring instead of defending.

Postpones judgment

Ideas get space to breathe before being evaluated. That's when the real ones surface.

Connects participants

The group becomes a team. You see it happen in the room, in real time.

On the outside: smiling, laughing, leaning forward, engaged. The first step is always action — doing something together that no one has experienced before.

Squiggle Bird

A warm-up that unlocks imagination instantly.

Devil's Advocate

Challenge assumptions without becoming the villain.

Pre-Mortem

Find failure before it finds you.

Eat Your Own Dogfood

Test what you build. Honest feedback from the inside.

Tragedy of the Commons

Understand why smart individuals make bad group decisions.

What Nobody Knows About Me

Build psychological safety fast. Connection before content.

Structure × Chaos

Balance intuition and logic. Control and empowerment.

And more...

Slightly unfamiliar. Sometimes uncomfortable. That's where learning sticks.

You don't just understand the method — you experience it in your body. And once you've felt it, you can apply it immediately.

See it in action

Watch Yuen Yen work.

Real rooms. Real energy. See what happens when the method meets a group of people ready to shift.

Workshop highlight
Team session
Facilitation in action
Workshop energy
Choose your path

Two ways in. One direction.

Start where you are. Go as deep as you need.

90-minute masterclass

Think sharper. Act differently.

The entry point. Fast, experiential, immediately applicable. Walk in curious, walk out with tools.

  • Break out of routine thinking
  • Spot opportunities others miss
  • Respond faster with better ideas
  • Take initiative instead of waiting
What happens next

What happens when it all comes together.

You use the play energy that exists in every human. You find your creative preferences. You practice, apply, repeat — and feel the shift.

PracticeApplyRepeatTransformCelebrate

First you feel your own transformation. Then you facilitate your team to do the same.

Find your path →
Upcoming events

Three cities. One week.

Each cohort is small by design. Find the city that works for you.

Kuala Lumpur
4–5 May 2025
RM397
Full-day workshop ·
Limited seats
Penang
6–7 May 2025
RM397
Full-day workshop ·
Limited seats
Singapore
8–9 May 2025
S$297
Full-day workshop ·
Filling fast
What people say

Rooms where people leave differently.

Straight from the workshop room — and LinkedIn.

I invited Yuen Yen to co-facilitate an online session on creativity. She engaged the international participants in a very clever check-in — as if she had known them for ages. At closing, I could not stop myself from saying: “Thank you for making my previous sessions seem boring.” She has one of the most remarkable energies I have ever met.

Johan Lelie
IAF Certified Professional · Master with 30+ years experience · Mentor

She ensures you truly become a better trainer. The mental picture becomes clearer for participants — focus, structure, and calm during training. What you learn really sticks, and you start doing things differently. A very strong recommendation.

Kim Pot
Bestselling Author · Expert in AI adoption · Trainingen & Workshops

Can you learn so much during an intake that you almost don't need the training anymore? With Yuen Yen: yes. After 20 minutes of sparring, I was hooked — pleasantly overwhelmed by her unique mix of lightness and craftsmanship. Very impressed.

Jaap Janssen Steenberg
C-level copywriter · Behaviour designer · Expert in ethical persuasion

Yuen Yen facilitated sessions for our Signify design team. Within minutes it was clear she is dead serious and razor sharp when it comes to facilitation — and fun. She is both engaging and empathetic, as well as clear and decisive. Highly recommended.

Lieven Verdin
Designer at Signify

A life-changing learning experience. I was so impressed by Yuen Yen — her energy, expertise, and genuine interest in every participant. A seed was planted: work can be enjoyable, a place of connection, creativity, innovation, and growth. I genuinely wish everyone this experience.

Marianne
Now a facilitator herself — inspired by Yuen Yen
In the room

This is what a live workshop looks like.

Real rooms. Real teams. Real shifts.

Yuen Yen Tsai
Your facilitator
Yuen Yen Tsai
Creative Problem Solving Facilitator · Workshop Designer

Yuen Yen has spent years in the workshop room — not teaching creativity from a textbook, but experiencing it with teams across industries. Her method is built from doing, not lecturing.

Hundreds of workshops facilitated across Southeast Asia and Europe
Specialist in experiential learning and group dynamics
Frameworks used by teams from startups to multinationals and government ministries
Rooms where people leave differently than they arrived
Organised by

YAY Success

Founded by Michael Cheah

YAY Success designs and delivers professional learning experiences built to change behaviour — not just fill a room. Every event is curated, tight, and purposeful.

Questions? Reach out to Michael directly for group bookings, custom programmes, or anything else.

Michael Cheah
🔥 Seats filling fast · Don't miss your chance

Your team will never be the same after this.

Each cohort is intentionally small so the room stays alive. When seats are gone, they're gone — and the next tour date hasn't been announced.

Have questions? See FAQ

Frequently asked questions

Who is this for?+
What's the difference between the masterclass and the full-day?+
Does it have to be in person?+
Can I bring my whole team?+
Is this a standard corporate training programme?+
What if I need to cancel?+
One decision

Show up. Leave different.

Start with the masterclass. Commit to the full-day. Either way, you leave with tools you'll actually use — in the next meeting, not the next quarter.

KL · 4–5 May  ·  Penang · 6–7 May  ·  Singapore · 8–9 May